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Live Network · Kakuma, Kenya

Ultra-Fast
Fibre Internet
in Kakuma

Connecting homes, businesses, NGOs, and schools with fast, affordable, and unlimited internet — built for the people of Kakuma Refugee Camp. From KES 1,500/month. No data caps. Ever.

99.9%
Uptime
50 Mbps
Top Speed
24/7
Support
4.9/5
Rating
ISP Nexus
Nexus Network Status: Optimal
⚡ 12ms ping

Connectivity built for the
community, powered by fibre.

We deliver fast, secure, and affordable internet solutions for homes, businesses, schools, and organizations — engineered for resilience where connectivity matters most.

High-Speed Fibre

Dedicated bandwidth that does not dip at peak hours. Symmetric speeds — same upload and download performance all day, every day.

♾️

Truly Unlimited Data

No caps. No throttling. No hidden fair-use fees. Stream, study, work, and run your organization without watching a data meter.

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24/7 Customer Support

Real humans monitoring the network around the clock. Reach us by phone, WhatsApp, or email — any time, day or night.

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Reliable Network

Redundant fibre routes engineered for uptime. Glass fibre is immune to weather and radio interference. 99.9% uptime guaranteed.

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Affordable Packages

Plans starting from KES 1,500/month (~$11) — priced for the economic reality of Kakuma. Every household deserves to be connected.

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Same-Week Installation

Survey, hardware, and configuration all handled by our team. In active coverage zones, most connections go live within the same week.

Plans for every home,
business & organization.

Pick a plan and hit "Get Connected" — our team will call you to schedule your installation. No data caps — ever.

Entry
Starter
5
Mbps
KES 1,500/mo
~$11 per month
  • Browsing & Email
  • Social Media
  • WhatsApp & Calls
  • Unlimited Data
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Popular
Home
10
Mbps
KES 2,500/mo
~$19 per month
  • HD Streaming
  • Online Classes
  • Remote Work
  • Unlimited Data
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Performance
Premium
25
Mbps
KES 5,000/mo
~$38 per month
  • Heavy Streaming
  • Online Gaming
  • Small Businesses
  • Unlimited Data
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Enterprise
Business
50
Mbps
KES 8,000/mo
~$62 per month
  • Offices & NGOs
  • Schools & Orgs
  • Priority Support
  • Unlimited Data
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Need a custom enterprise plan? Contact us for a tailored quote →

Signal across Kakuma.

We provide fibre internet connectivity across Kakuma Refugee Camp. Check if your zone is covered below.

Kakuma 1

Full fibre coverage · Est. 2021

✓ Live

Kakuma 2

Full fibre coverage · Active

✓ Live

Kakuma 3

Full fibre coverage · Active

✓ Live

Kakuma 4

Full fibre coverage · Active

✓ Live

Kalobeyei Settlement

Expansion in progress · Q3 2026

Coming Soon

Kakuma Town

Survey complete · Rollout planned

Coming Soon

📍 Not sure about your zone? Contact us to check coverage →

Voices from the network.

Real stories from real people whose lives have been transformed by ISP Nexus fibre internet in Kakuma.

🏪 Business · Kakuma Town Centre

Mama Amina's M-Pesa & Supplies Shop

"Before ISP Nexus, my M-Pesa transactions would fail three or four times a day. Customers stopped coming. Now every transaction goes through instantly — my daily revenue has doubled."
📈 2× daily revenue
🏛️ NGO · Kakuma Camp HQ

UNHCR Field Coordination Office

"Reliable internet is critical for our humanitarian operations. ISP Nexus gave us the uptime and speed we need for video conferences with Geneva and real-time data reporting."
📡 99.8% uptime achieved
🏫 Education · Kakuma 1

Don Bosco Kakuma Technical Institute

"Our students can now access online courses, submit assignments, and join live virtual classes without interruption. Fibre changed the way we teach."
🎓 120+ students online daily
👨‍👩‍👧‍👦 Community · Kakuma Zone 3

The Ouma Family

"My children do homework online, I work remotely for a Nairobi company, and my wife video-calls her family in South Sudan. One connection changed everything for us."
🏘️ Family of 6 connected
200K+
Potential Users in Kakuma
4.9/5
Community Satisfaction
5+
Years Serving Kakuma
99.9%
Network Uptime

Built for Kakuma.
Built for people.

Olivier Hoga Jacques
Olivier Hoga Jacques
Founder & Director

"I didn't start ISP Nexus to build a business. I started it to build a bridge — between Kakuma and the rest of the world. Connectivity is not a luxury. It is a right."

ISP Nexus was founded in 2021 by Olivier Hoga Jacques — a leader driven by a firsthand understanding of the digital barriers facing Kakuma Refugee Camp's 200,000+ residents.

He witnessed students who couldn't attend online classes, business owners whose M-Pesa transactions failed daily, and NGOs struggling to connect with global headquarters. In 2021, he decided to build the solution.

"Every person in Kakuma deserves the same internet access as anyone in Nairobi, Geneva, or New York. That is what we are building."

Today, ISP Nexus serves 4 active sectors of Kakuma Refugee Camp — with expansion to Kalobeyei Settlement underway. Our subscription model means we are self-sustaining, community-rooted, and here for the long term.

🤝Community First
♾️Truly Unlimited
🔒99.9% Reliable
💰Truly Affordable
📈Full Transparency
🌱Sustainable Model

See it for yourself.

Run a simulated test of the Nexus network performance.

Mbps
Ping (ms)
Download
Upload

Simulated results based on Nexus backbone performance. Real-world results consistently match or exceed these figures.

Questions, answered.

Everything you need to know about ISP Nexus fibre internet.

How long does installation take? +
In active coverage zones (Kakuma 1–4), most homes and businesses are connected within the same week. After you submit your request, our team contacts you within 2 business days to confirm a survey and schedule the installation.
Is the data truly unlimited? +
Yes — 100%. Every ISP Nexus package comes with genuinely unlimited usage. No data caps, no fair-use throttling, no speed reductions after a certain amount of usage. Stream, work, learn, and run your organization as much as you need.
What do I need to get connected? +
Just a suitable location for your router with access to power, and clear access for our fibre team to run the cable. We handle the site survey, the hardware, and the full configuration. Contact us to confirm coverage and installation charges for your specific zone.
How do I pay my monthly bill? +
You can pay via M-Pesa (Paybill/Till number provided at installation), cash to an authorized ISP Nexus agent, or bank transfer for enterprise accounts. Payment is due by the 5th of each month. Having trouble? Contact us on WhatsApp before your due date — we understand the community's financial realities.
Do you serve NGOs, schools and businesses? +
Absolutely. Our Business package (50 Mbps, KES 8,000/mo) is designed specifically for offices, NGOs, schools, and large organizations. For higher capacity requirements or multi-site deployments, contact us for a custom enterprise quote tailored to your needs.
What if my area is not yet covered? +
Your zone may be on our expansion roadmap. Submit a request through our contact form with your location, and we will prioritize areas with the most demand. We are expanding to Kalobeyei Settlement in Q3 2026 — and adding new zones quarterly. You will be notified as soon as fibre reaches your sector.
Can I upgrade or downgrade my plan? +
Yes, you can change your plan at any time. Contact us via phone or WhatsApp and we will process the change within 24 hours. Upgrades are effective immediately; downgrades take effect from your next billing date.
What support do you offer? +
We monitor the network 24/7 and our customer support team is available Monday to Saturday, 8AM–8PM. Reach us by phone (+254 795 587 773), WhatsApp (+254 708 861 236), or email. Critical outages are responded to within 2 hours — any time, any day.

Still have questions? Ask our team directly →

Let's get you online.

Tell us where you are — we will confirm coverage and call you to schedule your installation.

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Phone

+254 795 587 773

Mon–Sat · 8AM–8PM

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WhatsApp

+254 708 861 236

Usually responds within minutes

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Email

[email protected]

We reply within 24 hours

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Location

Kakuma Refugee Camp

Turkana County, Kenya

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